support
We know getting your site up and running is not a walk in the park.
That is why we have a number of support options available to help get you
started and keep your site online. Remember that anytime you get in
touch with our support team you will be asked to provide your account ID so
be sure you have it ready.
Check the forum first to find out if
someone else has had a similar problem and had it resolved - it is the
fastest way to search for specific problems or to let us know if
something has gone wrong.
Can't quite figure out how to get it
done? The online manuals we provide here are a good way to find the
answer to your programming questions.
Get in touch with our support team via
email to receive a rapid response during working hours or to send a
support request outside of them. Our team will respond to all
requests as soon as possible.
We also offer professional and dedicated
24 hour a day seven days a week telephone support. For technical support numbers and
availability times please refer to your signup documentation.
Included in your control panel is an
automated system to contact our technical support and help team
directly. Trouble ticket support ensures that you can reach us as
quickly as possible.
Should you be browsing our site and have a
specific query, why not try our online live help. Our support
representatives are ready and willing to assist you in whatever way
they can.
